Joan did an outstanding job listening to our needs and desires and planned an excellent trip for our family. She has great instincts and is very attuned to ensuring that every detail of the trip goes off without a hitch. We look forward to planning many more trips with Joan!

Joan did a great job on our Istael trip. The Israeli agency Lakeshore uses is very thorough. Our guide was excellent. Transportation and accommodations were outstanding, we were stuck in Eilat due to a flash flood which closed the airport for several hours. Travex people were there to assist us and make sure we were taken care of. Also texted us at 1 am to make sure we boarded our very delayed flight, The trip was costly but worth it, I would book another trip to Israel using Lakeshore and Travex the Israeli agency.

Over the past two decades, Joan has gotten to know our travel likes and dislikes and every trip gets better and better. However, we were traveling with other couples for our Africa trip and she had to negotiate many different personalities, budgets, timeframes, and preferences. She handled it all with aplomb! She reassured us every step of the way, stayed on top of due dates for travel documents, made suggestions and sent out countless itinerary revisions. During the trip we kept remarking about how smoothly everything had been coordinated and how taken care of we felt. We were never left wondering how to accomplish border crossings and immigration, transfers, and never had to carry our own luggage! We also thank Joan for enlisting the invaluable services of Larry Rednour to assist in every step of the Africa itinerary. However, it was Joan who knows the way we like to travel and made sure we were happy and felt accommodated. Happy is an understatement. Exuberant is better!

Joan helped us with an emergency re-booking from China. She was extremely responsive and executed our booking very quickly and found us a last minute fare which was very reasonable. Without her help, we would've been stranded in China for an extra couple of days.

This trip was a last minute Spring Break trip. I have young children, and I needed somewhere safe (and not wild and crazy). As always, I asked Joan for suggestions, and she recommended SF and the Fairmont. It was a FANTASTIC vacation -- hotel and amenities were great, the trip plans she put together were great, and overall, it was the excellent service from Joan that I have come to expect and rely on. I book all of my travel through her for good reason -- she is GREAT!

Joan is always awesome! A true pleasure to deal with. I count on her for all of my business travel and personal travel. She always finds great deals and has great ideas for every travel need. I literally would be lost without Joan!

Joan assisted my family on a recent trip to Italy. She is hardworking and professional, always going the extra mile to ensure that her clients know what they want and get it. She proved invaluable in rescheduling our entire trip due to a family member's injury. She used her contacts on the ground in Italy to get nonrefundable deposits refunded and, when that wasn't possible, she made sure that we could forward the deposited amount to future dates of our choosing. Joan is a high end professional who works tirelessly to make sure her clients have the best possible experience.

After booking trips for me for 10+ years, Joan knows my likes and dislikes and has once again worked her magic. She found us a resort in southern England that was pure delight. My whole family loved it - from our 28 year old daughter to my 86 year old mother! Joan takes care of all the details so our trips run smoothly and we can relax on our vacations. If we need to get in touch with her, we know she's available. On one of our last trips, we decided to change hotels at the last minute from one that I was staying at for a conference. Joan was able to handle it internationally without blinking an eye and within hours we were settled into our more comfortable accommodations. I can't imagine planning a significant trip without consulting Joan.

You're a genius! We just came back from the trip of a life time. Every aspect of your planning was flawless. Each of our guides were professional, informative, helpful, friendly, and responsive to our needs. We felt, in a good way, like children as we were met at every transition, our luggage whisked away. We were escorted everywhere as each excursion was seamless with every detail of the transport and tour carefully arranged and executed. The drivers, too were very skilled. We loved every hotel; in fact they were so nice we almost didn't want to leave our room! Each one was unique and gorgeously appointed and perfectly situated for us for exploring. The breakfasts and tea times were absolutely delicious.You can be sure we will happily refer our friends and family to you. Thank you, and all the wonderful others, for everything you did to make this such a memorable and special experience.