Terms and Conditions

Introduction

Welcome to Lake Shore Travel. We’re glad you’re here. These Terms of Use state the terms and conditions for obtaining service from us, including reserving travel, and using our lakeshoretravel.com website (the “Website”). Obtaining service from us, using our Website, or posting on our website are voluntary by you.  Please read these to be aware of the terms of our service and of your use of the Website.

About Us

We are LS Travel, LLC.  We are an Illinois limited liability company.  We do business using the name Lake Shore Travel (referred to as “we,” or “us” or “our”).

You Accept These Terms

These terms restrict your rights and remedies and provide rights and protections to us. Among these are warranty disclaimers and limitations and exclusions of liability. By visiting our Website, making a posting on our Website, or having us provide service, you acknowledge and agree this is fair. It is fair because the Website is available to you conveniently; and if you don’t agree or don’t want to accept all these terms, you can easily choose to not visit the Website or not obtain service from us. It is fair also because, as structured, these terms enable us to offer lower pricing and higher level of service, then if our terms were different.  If anything is in these terms that you are not willing to agree to, or if anything is not included that you consider essential, you can choose to not use our Website and not receive service from us. These are matters of your free choice. By doing business with us, or using the Website, you agree to be bound by and comply with all the Terms of Use.

Use of Website

You can use our Website to obtain information about us, our services, our team and travel opportunities. You must use our Website only according to these Terms of Use, including the below Acceptable Use Provisions.

You are responsible to make any arrangements needed for you to access our Website and to ensure that all persons who access our Website through your internet connection are aware of these terms, and comply with them.

Acceptable Use

You may use our Website only for lawful purposes. You must not use our Website: any way that violates federal, state or local law or regulation; any way that has unlawful or fraudulent purpose or effect; to harm or try to harm us or any person or entity; any way that could disable, overburden, damage, or impair our Website or interfere with anyone else’s use of our Website. You must not reproduce, duplicate, copy, re-sell or purport to re-sell any part of our Website, or any service available through our Website and must not access without authority, interfere with, damage or disrupt any part of our Website or any software used in our Website or equipment or network or software owned or used by any third party.

Your Circumstances and Travel

Travel is personal.  Each guest’s experience and goals may differ. We offer many travel choices and experiences for you to choose from and many choices are available to customize these to your circumstances.  Our representatives are here to assist.  You share responsibility to participate in receiving information, being informed, making choices, reviewing these Terms, embracing the adventure, joys, opportunities for new experiences and unknowns of travel while also accepting the many and wide-ranging vagaries, risks and challenges of travel.

Adults and Children

The Website is directed to adults, that is, persons age 18 and older, and is not directed to persons under age 18. Persons under this age must not use the Website or services offered or submit any individually identifiable information about themselves.

Protection of Passwords

Any password used for access or use on this site is for individual use only. You agree to not share your password with anyone. You are responsible to keep your password confidential.  You are responsible for all use of your password by anyone else with whom you share the password (and this provision is not consent to such sharing). We may monitor your password.  We may require you to change your password. If we become concerned that your password has been or may have been compromised we can require that it be changed and/or restrict or terminate your access. If you become concerned that your password has been or may have been compromised you must change your password or notify us at info@lakeshoretravel.com and we may (but are not obligated to) take action we deem appropriate.

Disclaimers and Limitations of Liability

THE CONTENTS OF OUR WEBSITE ARE PROVIDED “AS IS.” WE MAKE NO REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR OF TITLE OR NON-INFRIINGEMENT REGARDING ANY CONTENT, OR ACCESSIBILITY OR OTHER ASPECT OR ELEMENT OF OUR WEBSITE.

AS EXAMPLES, WE DO NOT WARRANT THAT ACCESS WILL BE AVAILABLE ALL TIMES, OR WILL BE FREE FROM INTERRUPTION OR OTHER DISRUPTION OR THAT INFORMATION WILL BE COMPLETE, UP TO DATE OR FREE FROM TECHNICAL INACCURACIES OR TYPOGRAPHIC OR OTHER ERRORS; OR THAT OUR WEBSITE OR ANY SERVER IS FREE FROM VIRUSES OR OTHER CONTENT OR ELEMENTS THAT ARE MALICIOUS OR HARMFUL OR FREE FROM DELAY OR FAILURE TO PERFORM WHETHER DUE TO OR CAUSED BY FACTORS WITHIN OR BEYOND OUR CONTROL WE MAKE NO WARRANTY THAT YOUR USE OF THE CONTENT WILL NOT INFRINGE THE RIGHTS OF OTHERS.

WE AND OUR PERSONNEL SHALL NOT BE LIABLE TO YOU OR ANYONE ELSE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGE, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, DISCLOSURE OF PRIVATE INFORMATION; PROPERTY DAMAGE OR LOSS, OR INJURY OR DAMAGE OR FAILURE OR DELAY OF TRAVEL OR LOSS OF OR LOSS OF USE OF ANY PROPERTY OR DEVICE OR LOST REVENUE, INCOME OR PROFIT ARISING FROM YOUR USE OF OUR WEBSITE OR SERVICE, EVEN IF THERE IS NEGLIGENCE OR OTHER CULPABLE ACT OR OMISSION BY US AND EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF LOSS OR DAMAGE. YOUR SOLE REMEDY FOR A CLAIM OF ANY KIND OR NATURE THAT WE ARE UNABLE TO CURE AFTER REASONABLE NOTICE FROM YOU AND OPPORTUNITY TO CURE, SHALL BE YOUR ELECTION TO NO LONGER USE OUR WEBSITE AND/OR OUR SERVICE.

WE SHALL NOT BE LIABLE FOR INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF TRAVEL, LOSS OF REVENUE, LOSS OF PROFIT, LOSS OF DATA, OR OTHER DAMAGE OR LOSS, ARISING OUT OF OR RELATED TO THESE TERMS, CONTENT ON THIS WEBSITE, ANY SERVICE OR PRODUCT YOU OBTAIN THROUGH USE OF THIS WEBSITE, HOWEVER CAUSED, REGARDLESS OF THEORY OF LIABILITY (BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, PRODUCT LIABILITY, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU.

In no event shall our total liability to you for all damages exceed the amount you paid us for the portion of the particular travel, trip or tour for which there is a claim. For travel involving a group, in no event shall our total liability for all damages exceed the amount paid us for the member(s) of the group affected for the portion of the particular travel, trip or tour for which there is a claim. This limitation means that in no event will we be required to pay as liability any more than the amount that was paid to us for the person(s) and portion of the travel, trip or tour for which there is a claim. This limitation will apply even if the above stated remedy fails of its essential purpose.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU ON BEHALF OF YOURSELF OR THE ENTITY YOU REPRESENT, YOUR PERSONAL REPRESENTATIVES, AND YOUR HEIRS, RELEASE, WAIVE, AND DISCHARGE ALL CLAIMS, ACTIONS, DEMANDS, SUITS, OR PROCEEDINGS (“CLAIMS”) AGAINST US AND OUR AFFILIATES, INCLUDING ANY AND ALL LIABILITY FOR INCIDENTAL, SPECIAL, INDIRECT, ACTUAL AND/OR CONSEQUENTIAL DAMAGES, COSTS, AND EXPENSES (INCLUDING LITIGATION COSTS AND ATTORNEYS’ FEES) OF EVERY KIND AND NATURE ARISING FROM OR IN ANY WAY RELATED TO (A) YOUR USE OF THIS WEBSITE; SERVICES OR PRODUCTS YOU OBTAIN THROUGH USE OF THIS WEBSITE; INACCURACY, UNTIMELINESS, OR INCOMPLETENESS OF ANY AND ALL CONTENT OBTAINED OR ACCESSED BY OR THROUGH THIS WEBSITE; OR USE OR EXPOSURE OR RELEASE OF INFORMATION YOU PROVIDED US THROUGH THIS WEBSITE.

You Are Responsible to Obtain Passports and Visas

You are responsible to assure that all passports and visas required for your trip have been obtained, that visas for each country are valid for entry and exit dates of your visit, your personal details in the visa are accurate, your passport is valid for at least six months beyond the completion date of your trip and your passport has at least four (4) blank pages for visa stamps. LAKE SHORE TRAVEL IS NOT AND WILL NOT BE LIABLE FOR DELAY OR DENIAL OF ENTRY OR EXIT DUE TO LACK OF VISA OR ERROR IN ANY VISA.

A Visa Does Not Assure Entry or Exit

Issuance and possession of a visa does not assure entry or exit.  Each country is a sovereign government. Even with a visa, a local immigration officer and other authorities can decide whether to allow or refuse entry. These decisions may be based on factors set by the law and rules and current policies of that nation, over which Lake Short Travel has no control.

Carrying Identification

Many kinds of travel, for example, on an airline or cruise ship and across an international border, require you to present identification that meets requirements of governments and travel providers. Obtaining, carrying and when required, presenting a valid passport, visa(s), and other documents when required are your responsibility and the responsibility of each member of your group. When traveling domestically or internationally, the U.S. Transportation Security Administration (TSA) and U.S. Department of Homeland Security (DHS) advise everyone to carry at least two forms of acceptable identification to board a flight. See, www.tsa.gov/travel/security-screening/identification. The name, date of birth and gender that appears on the identification card must exactly match these categories of information on the airline ticket(s) and booking record(s).

The Real ID Act of 2005 sets stricter security standards for state driver licenses and other identification. Starting October 1, 2021, Real ID-compliant identification is required to board a domestic flight, such as a compliant driver’s license or U.S. passport. If your trip includes air travel you should check the Department of Homeland Security website www.dhs.gov/real-id to determine if your state-issued identification is Real ID-compliant and what alternate forms of identification will be accepted.

Some countries will not admit a person whose passport will expire within six (6) months of the entry date.  If your passport is approaching six months from expiration, you should renew your passport before starting travel. Non-United States citizens may be required to carry and present additional documentation. You must have travel documents for children and infants in your group. Minors traveling with only one parent or without both parents may be stopped and not admitted, unless authenticated and verified consent forms are provided to authorities. See https://help.cbp.gov/app/answers/detail/a_id/268/kw/travel.

Failure by you or someone in your group to meet these requirements may result in you and others in your group being delayed or not allowed to pass a security checkpoint, delay or denial of boarding, missed flight(s), missed departures on cruise(s) or other transportation and delay or refusal of entry to a country, Check government and supplier websites for document requirements and make sure you and all members in your group obtain and carry travel documentation required.

LAKE SHORE TRAVEL WILL NOT BE LIABLE FOR DELAY OR DENIAL OF BOARDING OR DELAY OR REFUSAL OF ADMISSION DUE TO ISSUES OF TRAVEL DOCUMENTATION AND IDENTIFICATION.

Some Countries Restrict or Refuse Entry or Exit Due to Criminal Offenses

Some countries restrict or refuse entry or exit due to criminal offenses. These can also include past offenses that may seem minor or that would not be an offense currently (for example, past alcohol or drug-related offenses). If you or someone in your group has a current or past offense, even minor, your entry or exit may be refused or delayed. You must contact authorities of each country you may enter or exit for current entry and exit requirements and restrictions. LAKE SHORE TRAVEL WILL NOT BE LIABLE FOR DELAY OR DENIAL OF ENTRY OR EXIT BY AUTHORITIES OF ANY COUNTRY.

Travel Involves Risks

Travel involves many risks.  Risks include but are not limited to disorientation and becoming lost, criminal activity, unrest, hostilities, dishonesty of merchants and others, physical violence, misunderstandings due to differing languages, misunderstandings due to differing customs, weaker food or water safety, lack of sanitation, different or insufficient medical and health care facilities and care, weather, natural disasters and  misunderstandings with law enforcement and government officials.  Travel in some destinations involves greater risks in some categories and in other destinations greater risks in other categories. You are responsible to keep informed of current news, and review travel prohibitions, warnings, announcements and advisories issued by the U.S. Government prior to booking travel to international destinations. Information on conditions in various countries and levels of risk associated with travel to particular international destinations can be found at www.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov, www.cdc.gov, and www.cbp.gov.  For example, the Travel Advisory webpage of the U.S. State Department is at https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html/. The Smart Traveler Enrollment Program (STEP) is a free service of the U.S. Government to U.S. citizens who travel to, or live in, a foreign country. STEP lets you enter information about your upcoming trip so the Department of State can better assist you in an emergency. Registration is recommended and can begin at https://step.state.gov/step/.

BY DESCRIBING, OFFERING OR ARRANGING TRAVEL TO DESTINATIONS, LAKE SHORE TRAVEL DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS OR AREAS IS ADVISABLE OR WITHOUT DANGER OR RISK, GENERALLY, OR FOR YOU OR YOUR GROUP, OR IN YOUR CIRCUMSTANCES.  TRAVEL TO A DESTINATION THAT MAY INVOLVE RISKS ACCEPTABLE TO SOMEONE ELSE, MAY NOT BE RIGHT FOR YOU,  YOU MUST ANALYZE AND MAKE YOUR RISK ASSESSMENT AND DECISION YOU CONSIDER RIGHT FOR YOU. LAKE SHORE TRAVEL SHALL NOT BE LIABLE FOR COSTS, DAMAGES, OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS. YOUR PARTICIPATION CONSITUTES ACCEPTANCE OF SUCH EVENTS AT YOUR RISK.

You Must Comply With Supplier Terms

It is not our usual practice, but we could, on occasion, make use of a third party travel booking site when doing so may facilitate some aspect of arranging your travel.  You authorize Lake Shore Travel to book on third party travel booking sites to fulfill your travel requests, and on your behalf to accept the third party terms, which may limit your rights.  You agree to bound by such actions.

Separate supplier terms will apply to your reservation and purchase of travel. You agree to abide by the terms set by Lake Shore Travel and any supplier that provides services related to the travel, including but not limited to, payment of all amounts when due and compliance with the supplier’s rules and restrictions regarding availability and use of fares, products, or services. You acknowledge that violation of a supplier’s conditions of purchase may result in cancellation of your reservation(s) or purchase, you and your group being denied access to flights, hotels, cruises, or automobiles, forfeiting monies paid for the reservation(s) or purchase, and Lake Shore Travel charging you for costs Lake Shore Travel incurs due to the violation. You shall be responsible for charges, fees, duties, taxes, and assessments arising out of your travel bookings through Lake Shore Travel.

In any conflict, inconsistency or ambiguity of terms, Lake Shore Travel will benefit from the terms or interpretation most favorable to Lake Shore travel in each instance.

Time for Payment

Full payment is due prior to departure according to the terms of each supplier (airline, hotel, cruise line, transfer company, sightseeing operators, and other travel service vendors) involved in your travel. If full payment is not received by the due date, reservations are subject to cancellation and deposits shall be forfeited.

Limitation on Refunds

Some providers have a no-refund policy after a booking is made and paid for. A refund may not be available if you change or cancel your travel plans or if the supplier cancels or reschedules. Where a partial refund is available, cancellation will result in you being charged Lake Shore Travel’s and third party supplier’s cancellation fees. These may be stated in travel documentation, this Website, and each supplier’s website. Lake Shore Travel will have the right to charge cancellation fees to the credit card you authorized to pay for travel services, or to deduct from the supplier’s refund or to invoice you. LAKE SHORE TRAVEL SHALL NOT BE RESPONSIBLE FOR A SUPPLIER’S FAILURE OR REFUSAL TO MAKE A REFUND WHETHER OR NOT PROMISED BY THE SUPPLIER.

Airline Reservations May Not Be Automatically Included

Often travel arrangements include airline reservations.  This will be stated in writing.  Unless stated in writing, airline reservations are not included.  In those instances, making air arrangements, and arranging transportation to and from the destination where the travel booking originates and returns, are your responsibility. LAKE SHORE TRAVEL SHALL NOT BE RESPONSIBLE FOR AIR AND/OR GROUND UNLESS STATED IN WRITING.

Schedule Changes.

Sometimes, on departure from a country, departure taxes must be paid in cash, and may vary.

You Must Check Flight Times

You are responsible to contact the air carrier to check departure times at least 24 hours prior to scheduled departure time for domestic flights, and 72 hours prior for international flights and again at least 2 hours prior to scheduled departure time for domestic flights and 3 hours prior to scheduled departure time for international flights. Failure to use a reservation may result in automatic cancelation of all continuing and return flights, and forfeiture of airfares.

No Refund For Unused Travel

Prices may sometimes be based on contract rates.  There is no refund for any unused portion of a travel booking. Some group tours are based on minimum numbers of passengers traveling; if the number of passengers falls below the minimum required, a surcharge may be imposed or the tour may be rescheduled or canceled.

Currencies Fluctuate.

Currency exchange rates fluctuate. Prices are subject to change based fluctuations.  LAKE SHORE TRAVEL IS NOT RESPONSIBLE FOR PRICING CHANGES OR OTHER IMPACTS FROM CHANGES IN CURRENCY EXCHANGE RATES.

Change to Confirmed Booking May Result in a Charge

If you decide to change any portion of your confirmed arrangements prior to departure or during your trip, we will try to assist you at our applicable administrative charge, depending on circumstances of the request.

Health/Security/Travel Documentation Requirements.

You and each person in your group are responsible to have required immunizations and documentation of immunizations before travel. LAKE SHORE TRAVEL SHALL NOT BE LIABLE FOR ACCURACY OF HEALTH REQUIREMENTS OR VACCINATION AND/OR DOCUMENTATION PRIOR TO DEPARTURE OR ON LANDING AT THE FINAL DESTINATION. Before travel, required inoculations must be recorded by the health care provider for you and each person in your group on a valid vaccination certificate, which each person must carry for proof of inoculation where required. If you are concerned about taking medications or receiving inoculations, check with your health care provider before booking. Check the US State Department Website http://travel.state.gov, for information relating to specific destinations, and US Centers for Disease Control http://wwwnc.cdc.gov/travel/ relating to health issues. For more information regarding security, safety issues, crime, need for travel documentation (such as passports, visas, proof of health/vaccination certificates), health hazards, and other restrictions regarding travel to your domestic and/or international destination(s), and re-entry into the United States visit www.tsa.gov, www.dot.gov, www.faa.gov.us, www.ustreas.gov, www.cbp.gov regularly for information regarding disease, terrorism, safety, crime, need for travel documentation (passports, visas, proof of health/vaccination certificates), health hazards, and other restrictions regarding travel to your domestic and/or international destination(s), and re-entry into the United States especially your embassy and http://www.uscis.gov/ for non-US citizens. You are responsible to inform Lake Shore Travel if you are traveling on a passport from a country other than the USA.

Hazardous Materials Now Allowed on Aircraft

US law forbids bringing hazardous materials on the aircraft. Violation can result in imprisonment and fines. Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radio-active materials. Examples include  paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles in passenger luggage and some smoking materials carried on one’s own person. For more information, contact the airline. Restrictions on hazardous materials are listed at www.tsa.gov/traveler-information/prohibited-items and www.faa.gov/about/initiatives/hazmat_safety/.

Insecticides are Restricted.

Some countries require airlines to treat the passenger cabin with insecticides prior to the flight or while you are on the aircraft.  You should check the list of countries on the Department of Transportation’s website: www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

E-Tickets.

E-tickets expire one year from issue date unless carrier fare rules in passenger’s itinerary fare provide otherwise.

Limitations of Responsibility.

Lake Shore Travel acts only as a booking agent for cruise lines, hotels, airlines, air charters, bus companies, ground transportation, boat purveyors or owners and other independent contractors providing accommodations, transportation and other services (“suppliers”). We are not the source or provider of travel services. Each supplier is an independent entity with its own management. Lake Shore Travel does not control any supplier.  Each supplier whose names appears in travel documentation is responsible for the travel services purchased.

Each supplier’s terms are in their documents or websites. Bookings are accepted by Lake Shore Travel as agent for the travel suppliers on your itinerary. Transportation, accommodations and other services provided by sea, ground, and air travel suppliers are on the terms in the tickets, exchange orders or vouchers issued by them and/or their suppliers.  These include terms in their websites.

Disclaimer of Responsibility for Travel Suppliers

LAKE SHORE TRAVEL ACTS AS AGENT FOR DISCLOSED PRINCIPAL SUPPLIERS AND DOES NOT CONTROL OPERATIONS OF SUCH SUPPLIERS. LAKE SHORE TRAVEL IS NOT LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE, WHICH MAY ARISE OUT OF THESE SERVICES. LAKE SHORE TRAVEL DISCLAIMS ANY LIABILITY WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY DIRECT, PUNITIVE, SPECIAL CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES, IN CONNECTION WITH THE GOODS OR SERVICES PROVIDED BY ANY SUPPLIER BOOKING THROUGH LAKE SHORE TRAVEL, INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY ACT, ERROR, OMISSION, INJURY, LOSS, ACCIDENT, DELAY OR IRREGULARITY OCCURRING DUE TO FAULT, NEGLIGENCE, WILFUL ACT, OMISSION OR OTHERWISE OF SUCH SUPPLIER, OR OF ANY SUPPLIER OR THEIR EMPLOYEES, AGENTS OR REPRESENTATIVES, INCLUDING, WITHOUT LIMITATION, FAILURE TO DELIVER OR PARTIAL OR INADEQUATE DELIVERY OF SERVICES, FUEL INCREASES, AND OTHER MATTERS OUTSIDE LAKE SHORE TRAVEL’S CONTROL. YOU HEREBY WAIVE, RELEASE AND DISCHARGE LAKE SHORE TRAVEL FROM ANY LIABILITY WITH RESPECT TO THESE MATTERS.

Americans with Disabilities Act (“ADA”)

ADA, as a United States law, applies only in the United States.  Outside the United States, facilities and accommodations for disabled persons are limited and may not be in compliance with the ADA.  Wheelchair accessibility and other accessibilities may be limited or absent in many places. Transportation services, including many tour motor coaches, are not equipped with wheelchair ramps. Motorized scooters are unsuitable for many trips

A traveler who requires services of a personal nature (eating, toileting or dressing, as examples) or assistance in other respects, should consider bringing a companion to provide assistance.

Price Changes.

Lake Shore Travel seeks to honor prices originally quoted.  Sometimes, additional costs by a supplier or government may be imposed due to increase in cost for one or more travel components. Prior to full payment, prices including US air travel could increase for some services, as examples: seat, carriage of passenger baggage, fuel surcharge, insurance, safety, or increase in government tax or fee.  Suppliers could increase prices, whether to cover increased costs, fuel surcharges, tariffs, insurance, safety and taxes, or due to changes in foreign exchange markets or other reasons. You authorize Lake Shore Travel to charge your credit card the additional amounts for all travel arranged by Lake Shore Travel.

Weather conditions, including but not limited to presence or absence of snow, sunshine, rainfall and water levels on waterways are not guaranteed to occur or not occur. These are outside our control. Volcanic eruptions, ash clouds, wind and low water levels may be deemed to be adverse weather or a natural disaster by suppliers and your travel insurance, which is beyond our control. Lake Shore Travel reserves the right to cancel or alter any itinerary or part(s) of it, as it deems necessary, and to refuse to accept or to retain any person as part of any tour at any time. Lake Shore Travel shall not be liable for schedule changes in air, ground and/or water transportation.

LAKE SHORE TRAVEL RECEIVED ONLY COMMISSION AND FEES FOR TRAVEL TRANSACTIONS. CUSTOMER AGREES THAT ANY RECOVERY FROM LAKE SHORE TRAVEL WILL BE LIMITED TO THE COMMISSION AND FEES PAID BY CUSTOMER AND ACTUALLY RECEIVED BY LAKE SHORE TRAVEL IN THE TWELVE MONTHS PRIOR TO THE ACTION GIVING RISE TO THE LIABILITY.

Force Majeure.

In these Terms, “Force Majeure” means an unanticipated circumstance beyond Lake Shore Travel’s reasonable control (including, but without limitation, acts of God, explosion, flood, forceful wind, fire or accident, war or threat of war declared or undeclared, act of terror, sabotage, insurrection, riot, strike, civil disturbance, requisition, sickness, quarantine, government intervention or order, weather condition, defect in machinery or vehicle. By way of example, the emergence and spread of coronavirus in 2020 caused cancellations and other disruptions to reserved and scheduled travel and many other aspects of travel.  Further impacts and other occurrences may take place.

LAKE SHORE TRAVEL WILL BE DEEMED TO NOT BE IN BREACH OF THESE TERMS OF USE OR OTHERWISE LIABLE TO YOU, FOR DELAY IN PERFORMANCE, OR NON-PERFORMANCE, WHETHER BY LAKE SHORE TRAVEL OR OTHER PERSONS OR ENTITIES OF OBLIGATIONS TO THE EXTENT DUE TO FORCE MAJEURE.

Lake Shore Travel and/or any of its suppliers affected by Force Majeure will be entitled to, and may in their discretion, vary or cancel any itinerary or arrangement in relation to your trip. Payment of a refund to you as a result of non-performance of an obligation shall be at Lake Shore Travel’s discretion. Lake Shore Travel will be entitled to deduct from any refund the reasonable actual and potential costs to Lake Shore Travel of the Force Majeure and applicable cancellation fees.

Travel Cancellation and Trip Interruption Insurance

You acknowledge and agree if you cancel or interrupt travel for any reason, or if all or portions of your trip are cancelled, all or portions of the trip may not be refunded. Lake Shore Travel’s and travel suppliers cancellation penalties will apply. These circumstances may result in loss of monies up to the full cost of your travel booking and related costs.

TRAVEL CANCELLATION AND TRIP INTERRUPTION INSURANCE CAN REDUCE RISKS OF LOSS FROM MANY RISKS ASSOCIATED WITH TRAVEL. SOME OF THESE RISKS ARE SUPPLIER DEFAULT/BANKRUPTCY, DELAY, INTERRUPTION, MISSED CONNECTION, CANCELLATION, MEDICAL EMERGENCY, EVACUATION & REPATRIATION, BAGGAGE & PERSONAL EFFECTS/LOST LUGGAGE & BAGGAGE DELAY, ILLNESS, JOB LOSS PROTECTION, CHANGE OF TRAVEL PLANS, ACCIDENTAL DEATH AND DISABILITY, TRAVEL ACCIDENT/SICKNESS MEDICAL EXPENSES, CONTAGIOUS DISEASE AND SOCIAL UNREST. INSURANCE FOR THESE AND OTHER RISKS IS NOT INCLUDED IN THE COST OF YOUR TRIP.  Purchase of Travel Cancellation and Trip Interruption Insurance is not required in order to purchase from or through Lake Shore Travel. Different policies offer different coverages. A policy you purchase may not cover all the above risks. Employees of Lake Shore Travel are not qualified or authorized to: answer technical questions about benefits, exclusions, and conditions of any of the insurance offered, nor evaluate the adequacy of the prospective insured’s existing insurance coverage. An additional charge applies for travel insurance selected.

Change In Travel Plans.

For various reasons, changes in itinerary may be necessary. These include but are not limited to severe weather, political or civil events, international incidents, illness and disease, or other condition or circumstance. Changes may be made at Lake Shore Travel’s discretion and subject to each supplier’s terms. A property, supplier, activity, area or other aspect of an itinerary may be replaced or deleted.

Photographs/Videos

Lake Shore Travel reserves the right to photograph, videotape and otherwise record sounds and images that include you and members of your group when in a public place (as examples, outdoors, indoors in public, on aircraft, water vessels, land transportation, waiting areas, dining, and other occasions and events) during travel and at any event sponsored or arranged by Lake Shore Travel.  You consent on behalf of yourself and each member of your group to this photography, videotaping and recording, and to use by Lake Shore Travel of these in publications and other media produced, used or contracted by Lake Shore Travel, in brochures, websites and other media and channels.

Ownership

All or substantially all the content in our Website is owned by or licensed to us and is protected by copyright laws. This includes text, images, artwork, any sound and all other content, elements and aspects of our Website. We retain all rights to the contents of our Website. The contents may not be reproduced, transmitted, displayed or distributed, in any form or by any means, including, without limitation, electronic, mechanical, photocopying, recording, or otherwise, without prior written consent from us, except as follows: Permission is granted to view and print materials from our Website for the non-commercial purpose of personal viewing, reading and retaining for reference. Any other copying, distribution, retransmission or modification of information or materials on our Website, whether in electronic or hard copy, without our express prior written consent is prohibited.

You must not infringe any intellectual property rights or use any part of the content on our Website for any commercial purpose without getting a license or permission in writing from us. You must not use any of our trademarks or trade names without our written consent.

If you print, copy or download any part of our Website in breach of these Terms of Use, your right to use our Website will end immediately and you must, at our option, return or destroy any copies of materials you made.

Postings of Comments.

You are responsible for the content of comments you post, consequences of posting comments, and consequences of you relying on comments of others.  By submitting a comment, you authorize Lake Shore Travel to post, edit, display, reproduce, publish, distribute and otherwise make any use of your comment and identification of you and other information you provide in any and all media, now known or later developed, worldwide, in perpetuity.? Lake Shore Travel has no responsibility for content of messages, information or materials uploaded, posted, distributed, or transmitted by others. Lake Shore Travel reserves the right to monitor, review, decline to post, edit, post with edits, and/or delete any post or other content that Lake Shore Travel deems objectionable for any reason in Lake Shore Travel’s subjective judgment.

Trademarks

Lake Shore Travel and our Lake Shore logo with a wave in the word Shore are our trademarks or service marks.  Where we refer to names of or display logos of others, such as hotels, clubs, restaurants, transportation providers, organizations we are a member of, and social media, those are trademarks and service marks of specified organizations and the goods or services of the organizations.

Access Restrictions

Access to password-protected areas of this Website or areas secured in some other way is restricted.  Only users who have been expressly authorized by Lake Shore Travel to access such areas may do so, and may access only those areas for which authorization has been granted and only for the purpose for which authorization was granted. You agree not to try to access areas that require a password or that have other access restrictions, unless you have been authorized.  Access to any and all of this Website for unlawful or otherwise unauthorized purposes is not permitted.  Access or attempts to access areas of our website without authorization or in excess of authorization may violate the Computer Fraud and Abuse Act (18 U.S.C. §1030) and other laws.  Lake Shore Travel reserves the right to report to government authorities for criminal prosecution, and assist in prosecution, in addition to other rights and remedies, and take other lawful measures we deem appropriate, in response to attempts to access and any actual access to our Website areas occurring without or in excess of authorization.

No Copying or Editing.

No material from this website may be modified, copied, reproduced, republished, downloaded, posted, displayed, transmitted, performed, licensed, used to make a derivative work, transferred, sold or distributed, without our prior written consent. You may not frame or mirror any material on this website on any other server or other location. Unauthorized use of any such material on any other website or computer environment or elsewhere is prohibited.

Links to Third-Party Websites

If at any time our Website provides any link(s) to any third party(s) sites, the link(s) are for information and convenience only. We do not control contents of those sites and accept no responsibility for them or for loss or damage that may arise from your use of or accessing them. LAKE SHORE TRAVEL WILL HAVE NO LIABILITY ARISING FROM CONTENT, USE OF OR ANY OTHER MATTER OR EVENT ARISING FROM OR RELATING TO ANY LINK(S) TO OR USE OF ANOTHER WEBSITE.

Privacy Policy.

Lake Shore Travel will try to treat and handle information about you in accordance with our Privacy Policy, which is incorporated by reference into this Agreement and can be viewed at www.lakeshoretravel.com/privay-policy

If you become involved in any violation of system security, we reserve the right to release your details to system administrators at other sites in order to assist them in resolving security incidents. We reserve the right to investigate all suspected violations of these Terms of Use.

We reserve the right to cooperate with any law enforcement authorities or court order requesting disclosure of the identity of anyone accessing our Website for any purpose. BY ACCEPTING THESE TERMS OF USE, YOU WAIVE AND HOLD HARMLESS LAKE SHORE TRAVEL FROM ANY CLAIMS RESULTING FROM ACTION BY LAKE SHORE TRAVEL DURING OR AS A RESULT OF ITS INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN IN RELATION TO INVESTIGATION BY LAKE SHORE TRAVEL OR LAW ENFORCEMENT AUTHORITIES.

Information About You; Information You Provide

We may collect, store, use and otherwise process information about you, seeking to do so in accordance with our privacy policy. To see our privacy policy please click here.  By using our Website, you consent to our collection, storage, use and processing of information about you. You warrant that all information and data you provide is true and accurate.

Correction of Errors/Offers Subject to Availability.

Information on this Website is believed to be current and correct only as of the date it was posted. Changes could have occurred since the date of posting. We are not bound by contents as to which changes occurred since posting.

We reserve the right to correct errors.  Offers are subject to availability.

Viruses, Hacking and Other Offences

You must not misuse our Website by introducing any virus, trojan horse, worm, time-bomb, logic bomb, keystroke logger, spyware, adware or other material which is malicious or harmful. You must not try to gain or actually gain unauthorized access to our Website, any server or other facility on which our Website or its elements are stored or any server, computer, database or other facility connected to our Website. You must not attack our Website by a denial-of-service attack or distributed denial-of service attack or similar kind of activity.

WE ARE NOT LIABLE FOR LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUS OR OTHER HARMFUL MATERIAL THAT MAY INFECT YOUR DEVICE, EQUIPMENT, PROGRAM, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF OUR WEBSITE OR TO YOUR DOWNLOADING ANY MATERIAL POSTED ON OUR WEBSITE, OR ON ANY WEBSITE LINKED TO OUR WEBSITE.

Linking to Our Site

Currently we do not object to you linking to our home page, provided you do so in a way that is legal and does not damage our reputation or make unauthorized or unlawful use of our property and/or content. A link must not suggest or imply any association, approval or endorsement by us.

You must not establish a link from any website not owned by you. You must not frame our Website on another site. You must not create a link to any part of our Website other than the home page. We reserve the right to withdraw linking permission without notice. You must comply with any request by us to remove the link or delink. The website from which you link must comply with and not violate these Terms of Use.

If you wish to use material on our site other than stated in these terms, please address your inquiry to us at info@lakeshoretravel.com.

Content or Copyright Complaints

We try to respect intellectual property of others. If you believe content in our Website may infringe your copyright or other rights, please provide our copyright agent the following information:

(i) electronic or physical signature of person authorized to act on behalf of owner of claimed copyright;

(ii) description of copyrighted work or other intellectual property you claim is infringed;

(iii) location and description in our site where the material is located that you claim is infringing (providing us with the website URL may help us locate the quickly);

(iv) your name, address, phone number and e-mail address;

(v) statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent or law; and

(vi) statement by you, under penalty of perjury, that the above information in your notice is accurate and you are the copyright owner or authorized to act on the copyright owner’s behalf.

Our Copyright Agent for notice of claims of copyright infringement on our site is:

Jennifer Bitting

Lake Shore Travel

333 Park Avenue, Suite 200

Glencoe, IL 60022

or email our Copyright Agent at jennifer@lakeshoretravel.com.

Changes

We may edit, update, add to, remove and otherwise change content or functionality of our Website at any times. We may suspend access to all or parts of our Website. We are not obligated to take these actions. So any content on our Website could be out of date at any time. We may revise these Terms of Use at any time. You should check this page from time to time to note any changes we made, as they are binding on you. Some provisions in these terms may be superseded by provisions or notices published elsewhere on our Website.

New and Notices

We may provide news and notices by email or by posting on this Website. Your use of the Website after our posting or email communication will be subject to these Terms of Use as then updated.

Location

We make no representation that any of our content is appropriate or available for use in a particular location or jurisdiction. You are responsible to comply with local laws, including laws on viewing or receipt of contents of our site and transmission of technical data exported from the USA or the state, territory or locality where you are located. WE DO NOT REPRESENT OR WARRANT THAT OUR SITE OR ANY PART OF OUR SITE IS APPROPRIATE OR AVAILABLE FOR USE IN ANY PARTICULAR JURISDICTION.

Some content could be subject to export controls imposed by the United States and may not be downloaded or otherwise exported or re-exported or accessed: (a) from any country on which the U.S. has placed an embargo or other applicable restriction, including without limitation (at June 2020), Belarus, Crimea – Region of Ukraine, Cuba, Eritrea, Iran, North Korea, Sudan, Syria, Venezuela; (b) by anyone in the U.S. Treasury Department’s Specially Designated national list, (c) to anyone on the U.S. Commerce Department’s Table of Denial Orders; or (d) from or to any other place or anyone else, in violation of a restriction established by any department of the U.S. government. You represent and warrant that you are not in, or under the control of, or a national or resident of any such country or on any such list.

Breach of these Terms

If we determine a breach of any of these Terms of Use occurred or we suspect a breach may have occurred, through your use of our Website, or in some other way, we may take whatever action we deem appropriate.  By way of example, a breach of these Terms of Use may result in us blocking your access to our site, declining to do business with you, legal action for relief including but not limited to recovery of damages and exercise of all available rights and remedies.

Law and Forum

We are located in Glencoe, Illinois. These Terms of Use will be interpreted and construed according to Illinois law applicable to agreements entered into and to be performed entirely within Illinois and thus excluding and without regard for conflict of law provisions. You agree you shall not be entitled to join or consolidate claims or bring any claim as a representative or class action. Any dispute arising from or relating to this Website or our services shall be brought exclusively in the federal or state courts located in Cook County, Illinois, and you consent to the jurisdiction and venue of these courts.

Time Limit to Bring Claims

Any cause of action or claim you may have arising out of or relating to these Terms of Use or the website or our service must be commenced within one (1) year after the claim or cause of action accrues, otherwise, the claim or cause of action is permanently barred. The parties agree that neither party shall be entitled to join or consolidate claims or arbitrate any claim as a representative or class action.

Waiver

Our failure or delay of enforcing any of these Terms of Use shall not be a waiver of our right later to enforce each and every term of these Terms of Use. Any waiver by us on any one or more occasions will not be construed to be a waiver of any succeeding or other breach.

Third Party Beneficiaries

If we have any affiliated entities (entities that are under common control with us) those affiliated entities are intended to be third party beneficiaries of the provisions of these Terms of Use, each with the right to enforce these Terms of Use. Otherwise, these terms are not for the benefit of any other person or entity. The terms we enter into with other persons or entities (even if the same as these terms) are not for your benefit. We do not promise you that we will or can enforce our restrictions or prohibitions or any terms, against any other person or entity. YOU ASSUME THE RISK THAT OTHER PERSONS WILL VIOLATE OUR TERMS WHICH MAY OFFEND, DAMAGE AND/OR INJURE YOU.

Other Provisions

If any part of these Terms of Use is unlawful, void, or unenforceable, that part will be deemed severed and will not affect the validity and enforceability of remaining provisions. The headings in these Terms of Use are only for convenience to make locating particular terms easier. The headings are not to be used to interpret these terms. These terms are to be interpreted according to their fair meanings, and not strictly in favor of or strictly against either you or us.

Contacting Us

You may contact us by submitting an e-mail to us at info@lakeshoretravel.com or submitting an emai to us through our www.lakeshortravel.com page, or writing to us at Lake Shore Travel, 333 Park Avenue . Suite 200, Glencoe, IL 60022  or phoning us at 800-835-5090 for all questions. If you have any concern about the Website or these terms, please send an e-mail or write to us at the above address. We’ll make a reasonable effort to address your concerns and try to remedy a problem you bring to our attention. We do not assure that we will be able to do so.

Entire Terms

These Terms of Use (and any other terms and conditions referenced herein) are the entire agreement between you and Lake Shore Travel regarding use of our Website and travel bookings made with Lake Shore Travel and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written. A printed version of these Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based on or relating to these Terms of Use to the same extent and under the same conditions as other business documents and records originally generated and maintained in printed form.

No Oral Modifications

Changes to these terms can be made only in writing only by an authorized officer of Lake Shore Travel.  All other employees, agents and other representatives of Lake Shore Travel have no authority to modify these terms by anything they may say to you orally or in an email or elsewhere.

Changes to These Terms of Use

These Terms of Use were last updated on June 22, 2020. Lake Shore Travel reserves the right to change these Terms of Use at any time by posting new Terms of Use at this location.

Contact Information

Please contact Lake Shore Travel with any questions or comments regarding these Terms of Use.